Front Desk Agent & Tour Guide

At Holland Bikes, we ride with passion ! 🚴‍♀️

We are a Dutch-French company renting and selling classic and electric bikes, accessories, and offering repair services — but above all, we organize guided bike tours in some of the most beautiful cities : Paris,Versailles, Nice, Bordeaux, New York… and of course Lyon.✨

To help visitors discover this iconic destination in a unique way, we are looking for our next Front Desk Agent & Tour Guide to join our Holland Bikes Tours & Rentals shop in Lyon

The position:

• Week end contract (Friday, Saturday & Sunday)
• From June to August

You will be the first smile our visitors meet — and often the last memory they take home.

Tasks

As a Front Desk Agent, you represent Holland Bikes on the ground.
Your goal: to deliver a smooth, friendly and memorable customer experience, whether for a bike rental or a guided tour.

Your main responsibilities include:

• Welcoming, guiding and advising customers
• Assisting customers with bike and guided tour bookings
• Leading guided bike tours in Lyon
• Checking bikes before and after rentals or tours
• Using our booking and rental software on a daily basis
• Handling payments and cash register management
• Managing the bike fleet to ensure bikes are clean, well-organized and always ready to ride

Requirements

• A first experience in tourism is required (training provided upon arrival)
• You enjoy cycling, interacting with people, and sharing French history
• You are fluent in French and English
• You live in Lyon or nearby

Benefits

🌍 Why join us?

• Diversity is one of our greatest strengths
  Our teams range from 18 to 70 years old, come from many different countries and speak multiple languages. Everyone is welcome here
• 🚴‍♀️ Company bike provided
• 👨‍👩‍👧‍👦 Friends & Family program
• A friendly, international and passionate work environment

Looking for a dynamic and rewarding experience from June to August ?
Want to work weekends in a field you’re passionate about — cycling — within a Franco-Dutch company? Join us!