Network Operations Engineer - France

What We Do

Founded in 2021 with the ambition to make cities cleaner and quieter, Electra is accelerating the shift to electric mobility by tackling the main barrier: charging. We are building and operating a network of fast-charging stations (20 minutes on average) with a seamless and intuitive user experience.

Based in Paris, Lyon, Bordeaux, Nantes, Brussels, Madrid, Zurich, Vienna, Munich, Milan and Amsterdam, our teams aim to deploy 15,000 fast-charging points by 2030, contributing to Europe’s energy transition.

In just 5 years, we have:

• Deployed +650 stations and 2,000+ fast-charging points

• Opened offices in several European countries

• Raised over €1B from leading investors and institutions

• Joined French Tech Next40 and won European Scale-up of the Year 2024

• Grown to a team of 250+ talented people… and we’re just getting started!

Your Mission

Based in the HQ Network Operations team, your role is to build and maintain the operational backbone that keeps Electra's maintenance running efficiently: you own methods documentation, knowledge management, data, spare parts supply, and some of the tools that field and country teams rely on every day to keep the network up."

‍♀️‍♂️ Your Responsibilities

1. Country Support

• Partner ecosystem & contract optimization : support country teams in building and structuring their partner ecosystem (maintenance providers, suppliers); assist on tenders, contract design, cost analysis, and renegotiations in collaboration with Procurement team; provide benchmarks, pricing reference and operational expertise to standardize practices across markets and ensure cost-competitive agreements.

• Field & operational support : provide remote and on-site support for complex situations; conduct operational audits to assess quality and compliance with standards

• Subject matter expertise & advisory : act as the primary operational reference for country teams on maintenance practices and standards

2. Data Analysis & OPEX Excellence

• Operational Data analysis: leverage operational data to analyze maintenance and country cost structures, build benchmarks, track performance KPIs, conduct ad-hoc analyses to support decision-making (field diagnostics, campaign effectiveness, cost benchmarking)

• Cost structure analysis and optimization levers: analyze maintenance and country cost structures; build cost models and benchmarking frameworks to provide clear visibility on optimization opportunities; contribute to make-or-buy analyses and service model decisions by translating data into actionable recommendations for management

3. Spare parts & supply management

• Contribute to the spare parts strategy (sourcing approach, stocking policies, supplier qualification) in collaboration with the supply team

• Support cost benchmarking and renegotiation efforts on spare parts to ensure competitive pricing

• Improve tracking and replenishment processes to reduce downtime and inventory costs

4. Knowledge Management & Enablement

• Build and maintain operational frameworks, process documentation and templates; ensure documentation is up to date, accessible, and directly usable in the fieldDesign and deliver training sessions, workshops, and translate HQ standards into practical field guidance

• Drive cross-country best practice sharing and consistent adoption of methods and processes across all markets

5. NetOps Tools Ownership

• Act as the primary operational owner of the maintenance operational tools; ensure smooth day-to-day run and consistent usage across all teams

• Define standards, lead team onboarding and ensure their consistent adoption

• Serve as the main support point for country teams and Maintenance Operations management; collect field feedback and coordinate improvements with relevant teams

Your Profile

Technical skills

• Graduate of an engineering school or university Master's program (Bac+5) in Industrial, Mechanical, or Electrical Engineering

• Solid understanding of maintenance operations and field realities

• Comfortable with cost analysis, benchmarking, and supply chain basics

• At ease with field & operational tools

• Ability to create clear, structured, and field-ready documentation

Behavioral skills

• Field credibility : you've worked in the field or in close proximity to it; you understand operational realities and earn trust from technicians and country teams alike

• Pedagogy : genuinely enjoys training and empowering teams; makes complex things simple

• Autonomy : takes ownership, prioritizes well in a fast-moving environment

• Cross-cultural agility : at ease in an international, multi-country context

Experience

• Fluent in English and French

• 3-5 years in maintenance operations, field operations, or operational excellence, with proven hands-on field exposure

• Experience in contract management, supplier relationships or supply chain is a plus

• Background in a high-growth or transformation environment is a plus

• Interest in energy infrastructure or EV charging

⚡️ What Electra Offers You

• A key role in a massive international rollout of Europe’s largest fast-charging network

• Opportunities to grow across engineering, operations, and strategy

• A collaborative and mission-driven environment

• Real impact on the energy transition and the future of mobility

• An attractive compensation package with fixed and variable components (evaluated and paid quarterly)

• Brand-new offices in the 6th arrondissement of Lyon

• 2 days of remote work per week

• Alan health insurance (50% covered by Electra)

• Meal vouchers via Swile card (€10/day, 50% covered by Electra)

• 25 paid vacation days + 12 RTT (reduction of working time) days

• SYNTEC collective agreement (including vacation bonus, additional leave for special occasions, etc.)

• A quarterly company-wide event with the entire Electra team

• Sustainable Mobility Package

• Access to the company benefits platform (CSE) with numerous perks (culture, sports, etc.)

• Access to a platform dedicated to mental health, supporting your well-being at work and beyond, including up to 4 sessions per year with certified practitioners, covered by Electra

Even if your profile doesn't match 100% of every criterion, we encourage you to apply. At Electra, we strive to create an environment where everyone feels comfortable, safe, and free to be themselves.

We are committed to equal opportunities and do not tolerate any discrimination based on religion, cultural background, nationality, gender, sexual orientation, age, or disability.

We value potential, motivation, and a learning mindset just as much as experience.

️ Recruitment Process

1. TA Interview – Raphaël

2. Hiring Manager interview – Thibaud Couetil

3. Use Case – Florian & Thibaud

4. Team fit – Sophie Ladousse