Product Specialist

Product Specialist - Garage IT Systems

This role is ideal for a technically minded automotive aftermarket professional with a service management, service advisor or workshop management background who enjoys working directly with customers and wants to build a career in the automotive software industry.

A fantastic opportunity to join a fast‑growing international software company as it strengthens its presence across France. We are looking for a Product Specialist to deliver training, implementation, onboarding and ongoing support to independent garages and workshops.

What's on offer

• Salary: €40-45k
• Field‑based role covering France
• France‑based, flexible on location including Lyon, Lille, Nantes, Toulouse, Bordeaux, Rennes, Strasbourg, Montpellier, Clermont‑Ferrand, Dijon, Grenoble, Marseille
• Join a fast‑growing international software company with strong progression opportunities

Why this role?

This is an excellent opportunity for someone with hands‑on workshop or service‑department experience who wants to transition into a customer‑facing, software‑focused role. You'll play a key part in supporting garages across France, helping them modernise their operations and get the best from a leading garage management system. You'll also have the chance to shape your own development as the company continues to grow internationally.

The role

• Customer Training: Deliver engaging training sessions to garage teams on how to use the software effectively.
• Implementation & Onboarding: Support new customers through setup, configuration and go‑live, including onsite visits.
• Technical Support: Provide ongoing product support, troubleshooting and guidance to ensure customers get the most from the system.
• Product Expertise: Act as a subject‑matter expert, feeding customer insights back to the product team to support continuous improvement.
• Customer Relationship Management: Build strong, long‑term relationships with garages, ensuring high satisfaction and adoption.
• Field‑Based Engagement: Travel to workshops across France to support installations, training and customer success activities.
• Self‑Managed Logistics: Plan and organise your own travel, scheduling and field‑based logistics efficiently and independently.

Our ideal candidate

• Native or fluent French speaker
• Professional proficiency in English
• Background as a Service Advisor , Service Manager , Workshop Manager or similar customer‑facing automotive role
• Strong understanding of independent garages, workshop processes and customer needs
• Tech‑savvy, with an interest in software and digital tools
• Quick learner, able to pick up new systems and processes rapidly
• Confident delivering training and working directly with customers
• Self‑motivated, organised and comfortable working independently in a field‑based role

Register your interest

To register your interest for this Product Specialist - Garage IT Systems position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd or call Kayleigh for an introductory chat on +44 7908 893621.

Job Reference: 4345KB Product Specialist - Garage IT Systems

Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.

Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. If you need any adjustments during the recruitment process, please let us know - we're here to support you.