Account Management Lead, Uber Eats - Lyon

About the Role

As the Account Management Lead for the Rhône-Alpes Hub , you will be the driving force behind our success in one of France’s most dynamic regions. Reporting to the East Territory Lead, you will lead, coach, and inspire a team of Account Managers (AM) dedicated to growing our partnerships with the best restaurants in the area.

Your mission is to bridge the gap between high-level strategy and local execution. You will ensure your team prioritizes the right levers to drive business performance, maintains healthy marketplace metrics, and delivers an exceptional experience to our restaurant partners. This role is a unique blend of people leadership , strategic planning , and hands-on operational excellence .

---- What You Will Do ----

1. Lead & coach our local team: Manage a team of Account Managers. You will be responsible for their professional development, performance tracking, and daily guidance to ensure they hit their objectives.
2. Strategic oversight: Own the business performance of the Rhône-Alpes Hub. Define local priorities, set clear roadmaps, and ensure your team is focused on the high-impact actions that fuel Uber Eats' growth.
3. High-stakes negotiations: Support your AMs in complex negotiations with top-tier restaurant partners and local icons.
4. Data analysis : Uber wouldn't be Uber without all of our data! You will autonomously create analyses and dashboards and help your team "crunch the numbers" to identify gaps and opportunities.
5. Stakeholder management: Act as the local ambassador for the Rhône-Alpes hub. Work closely with the central teams in Paris to align local initiatives with the national strategy.

---- Basic Qualifications ----

1. At least 5 years of professional experience in account management, consulting, strategy work in a large business or fast=growing startup
2. Proven experience in team management or project leadership. You know how to motivate a team, provide constructive feedback, and drive collective results.
3. Strong data-driven mindset. You are comfortable using data to build dashboards, track performance, and translate complex insights into simple, actionable team priorities.
4. Exceptional interpersonal skills in French (native/fluent) and English. You can influence both internal stakeholders and external partners.
5. A "go get it" attitude. You thrive in ambiguous environments and can pivot quickly when priorities shift.

---- Preferred Qualifications ----

1. A deep understanding of the Rhône-Alpes business landscape and a genuine passion for its restaurant industry.
2. Ability to see the "big picture" while staying obsessed with the small operational details that make a marketplace successful.

Uber's mission is to reimagine the way the world moves for the better. Here, bold ideas create real-world impact, challenges drive growth, and speed fuelds progress. What moves us, moves the world - let’s move it forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected] .